Telecom Performance in Karachi PTA

The Pakistan Telecommunication Authority (PTA) has proposed a solution to the network problems in Karachi, particularly caused by frequent power outages. In a written response to the National Assembly Standing Committee on IT and Telecom, PTA recommended the installation of express feeders to ensure uninterrupted power supply to telecom towers.

Survey Results and Network Downtime

The PTA’s survey revealed that power outages, particularly due to load-shedding, were a major factor in network downtime. The survey covered key districts of Karachi, including Central, East, South, West, and Malir, and showed that even though telecom infrastructure had backup power systems, their battery life of 2 to 4 hours was insufficient to maintain services during extended power cuts.

PTA’s Proposal for Express Feeders

To resolve the issue of network outages, PTA proposed that express feeders be installed to provide uninterrupted commercial power to telecom towers. This would ensure better network uptime and service quality, especially during long power outages. The PTA stressed the importance of the government’s support in arranging these feeders to improve Karachi’s telecom services.

Survey on Karachi-Hyderabad Expressway

PTA is conducting a survey along the Karachi-Hyderabad Expressway to assess telecom services in the area. The survey is expected to be completed in Q1 2025. The findings from this survey, combined with data from the ongoing analysis of system parameters, will help PTA take necessary actions to improve telecom services along this key route.

Telecom Performance in Karachi

PTA’s analysis of system parameters for Q4 2024 revealed that network downtime was below acceptable limits for most telecom operators. However, Jazz experienced downtime in the Malir region, even though call completion rates and 4G data speeds were still above the required thresholds.

Quality of Service (QoS) Survey

Independent Quality of Service (QoS) surveys conducted in Malir and Keemari confirmed that voice and data services were generally satisfactory. Telenor recorded the highest network availability at 99.40%, while Ufone had the lowest at 97.70%. In terms of 4G throughput, Telenor outperformed other operators with the fastest average speed.

Future Improvements and Conclusion

The PTA assured the Standing Committee on IT and Telecom that improvements in Karachi’s telecom infrastructure would continue in the coming years. Addressing power supply issues is a priority for the PTA, as it plays a crucial role in ensuring long-term network stability and better service quality for Karachi’s residents.